You must read and accept fully before making a purchase.
These Terms and Conditions of Sale apply to all transactions for
the sale of products on this Website. Please read them carefully.
We may change these Terms and
Conditions at anytime and any changes will take effect on the date they
are posted on the Website. These current Terms and Conditions apply to
all new orders and also replace any previous Terms and Conditions
originally accepted by any previous or existing customer orders on any
Budget Camera Gear Ltd product.
Contents
1, Prices & Promotions
2, Ordering
3, Payments
4, Shipping
5, Refund, Returns & Cancellations
6, Warranty
7, Liability
8, General
9, Copyright & Patent
10, Rights to Withdraw
11, Trading Name
Prices & Promotions
1, Although we endeavour to make
sure that all pricing information on the Shoot35 Website
is accurate, occasionally an error may occur and goods may be
mispriced. If we discover a pricing error we will contact you and ask
you whether you wish to cancel your order or continue with the order at
the correct price.
We will not be obliged to supply goods at the incorrect price and this will remain at our discretion.
2, We reserve the right to
adjust prices, offers, goods and product specifications of goods on the
Shoot35 Website at our discretion at anytime. Any
changes in offers or prices will apply for new orders only and will not
be changed in any way for any existing orders that have despatched or
are due to be despatched. We may change product specifications on orders
which have not been despatched and will inform customers via email of
any changes.
3, All prices on the Shoot35 Website are in UK Pounds
Sterling and exclude VAT (Value Added Tax - Currently set at 20%).
Budget Camera Gear Ltd deregistered from VAT on 15th June 2020. Therefore, VAT is not charged on any sales made from 15th June 2020 and onwards.
4, The shipping charges on orders from Budget Camera Gear Ltd only
cover transit and insurance. For non mainland UK customers there may be
additional import duties or taxes imposed. If any duties or taxes need
to be paid they are the sole responsibility of you the customer and are
not included in the shipping charges paid to Budget Camera Gear Ltd.
5, Any Free Shipping offer only covers the transit and insurance cost for
your order. Any Free Shipping offer does not cover the cost of any
Import Duties or Taxes which still need to be paid for by the customer.
6, Orders which are shipped under any Free Shipping offer will have the shipping service (Courier Service) chosen by Budget Camera Gear Ltd . The shipping service (Courier Service) cannot be changed at the request of the customer for orders which are shipped under any Free Shipping offer.
Ordering
1, All orders made by you through the
Shoot35 Website are subject to acceptance by us. We may
choose not to accept your order for any reason and will not be liable
to you or to anyone else in those circumstances to explain why your
order has not been accepted.
2, You will have an opportunity to
check and correct any input errors in your order up until the point at
which you submit your order by clicking the "make payment" button on
the check out page.
3, After submitting an order to us we will send you an order
acknowledgement email with your order number and details of the goods
that you have ordered. Note this email is an acknowledgement and is
not an acceptance of your order. We will only
constitute a legal acceptance of your order and a contract between us
when we have received full payment of your order.
4, It is the customers responsibility to fully check their order
acknowledgement email and if an error has occurred and needs changing
notify us iimmediately.
5, Stated shipping date is not reserved until we receive full payment (i.e. once the funds have cleared into our account). If
a payment is pending, your ship date is based on the availability at
the time the payment clears, not the date you originally received when
you ordered.
6, Please note that stated lead times on the Shoot35 Website are subject to change at any time without notice.
Payments
1, Payment can be made by Credit
or Debit Card or BACS (Bank Transfer). Payment will be debited from
your account immediately or shortly after if paying via Credit or Debit
Card.
2, You confirm that the Credit or
Debit Card that is being used is yours. All Credit or Debit Card
holders are subject to validation checks and authorisation by the card
issuer. If the issuer of your card refuses to authorise payment we will
not accept your order and we will not be liable for any delay or
non-delivery and we are not obliged to inform you of the reason for the
refusal.
3, We are not responsible for your
card issuer or bank charging you as a result of our processing of your
Credit or Debit Card or BACS payments in accordance with your order.
Shipping
1, Stated despatch dates on the Shoot35 Website and acknowledgement emails is an estimated delivery
date and does not form any contractual agreement between you and us. We
always encourage people to plan any production schedules only when
they have the product in hand, have tested it, and are comfortable with
its operation. Please note that while we do everything we can to
deliver in this timeframe this is an estimated lead time only and
actual lead times may vary.
2, Once the goods have been received by you, all risk of damage to,
or loss of, the goods shall pass to you. If you intend to return your
order within 14 days of despatch, you must keep good care of the goods
pending their return to us, failure to do so may result in us refusing
your Return and Refund.
3, The vast majority of orders are delivered on time, but from time
to time items may go missing in the post. We will always ensure that
all products despatched are covered with the courier for the relevant
value. If you believe your order is missing or lost after 10 working
days of receiving your despatch email please contact us.
4, The shipping charges on
orders from Budget Camera Gear Ltd only cover transit and insurance.
For non mainland UK customers there may be additional import duties or
taxes imposed. If any duties or taxes need to be paid they are the sole
responsibility of you the customer and are not included in the
shipping charges paid to Budget Camera Gear Ltd.
5, Stated despatch dates are working days only (Monday to Friday) and do not include Saturdays, Sundays or Public Holidays.
6, Any Free Shipping offer only covers the transit and insurance cost for
your order. Any Free Shipping Offer does not cover the cost of any
Import Duties or Taxes which still need to be paid for by the customer.
7,
Orders which are shipped under any Free Shipping offer will have the
shipping service (Courier Service) chosen by Budget Camera Gear Ltd .
The
shipping service (Courier Service) cannot be changed at the request of the customer for orders which are shipped under any Free Shipping offer.
8, Products showing '
Item ships from International Shipping Centre' are shipped directly from our international suppliers shipping centre located in various locations including US and China. Quoted 'shipping speed' options, either 'Economy' or 'Priority' are estimated transit times only and may vary. Please be aware that with any international shipment, there may be additional Import Duties or Taxes to pay and these are the sole responsibility of the customer (not included as part of any Free Shipping offer).
Refund, Returns & Cancellations
1, You may cancel your order (or any part of it) for any reason up to a period of 30 days after the order has been placed but not despatched.
We will not accept request for refunds after this 30 day period due to
our suppliers manufacturing parts for your order. If you wish to
cancel your order please contact us.
2, Items maybe returned within 14 days
of them being received from us due to reasons of unsuitable and full
credit will be given for the product, provided they are in new, unused
condition and in the original packaging. The customer is responsible
for the safe return of the goods (using a signature courier service)
and we will not accept any responsibility until the goods have been
signed for at our location. Please ensure they are securely packaged
and that a proof of purchase is provided.
Please note shipping costs will not be refunded.
3, If the item you return to us is not in new, unused condition and in the original packaging, a restocking fee will be applied and deducted from your refund. This is dependent on the condition of the returned item and the restocking fee amount is down to the discretion of Budget Camera Gear Ltd.
4, If the item you purchased
from us becomes faulty for any time after it has been despatched from
us, we will offer a return and repair at our discretion under the Terms
& Conditions of your products Warranty (please see below for
details).
We will not accept the return of products under any
circumstances for refunds or repairs if they have not been agreed with
us first and any item sent back without agreement will be refused. We will not cover any shipping costs for returning the unit to us and the customer will also be charged for the cost of returning the product back to them after the unit has been repaired. If any VAT or import duties are applied to the return and repair we will also charge these costs to the customer and will not ship back any unit until payment has been received in full.
Warranty
1, All products are covered for One Calendar Year from date of receiving the goods and the Warranty includes the cost of labour and parts only. After One Calendar Year we will continue to repair any faults at the full cost to the customer. We
will not cover any shipping costs for returning the unit to us and the
customer will also be charged for the cost of returning the product
back to them after the unit has been repaired. If any VAT or import
duties are applied to the return and repair we will also charge these
costs to the customer and will not ship back any unit until payment has
been received in full
.
2, We will attempt to provide support via email first before
requesting the return of a product for repair and will only accept the
product back providing it has been deemed suitable. We may also request
you to provide information about a fault with a product based on word
or images which could help to resolve any issue and failure to provide
this will result in the void of your Warranty.
We will not
repair any product that has not been agreed we us in advance. Please do
not request a return and repair until we attempted to resolve the
issue first via email and then we will establish if it needs to be
returned for repair.
3, When shipping any product back for return and repair please use
the suitable size packaging box for the product as this will benefit
you on shipping costs and only send back what has been requested by us
marking the packaging box as
Return and Repair.
4, Under no circumstances should you attempt to self repair any
product unless you have been instructed to do so by us first. Any
attempt to repair products without first contacting us for advice will
result in the void of your Warranty.
5, The Warranty on any Budget Camera Gear Ltd product only covers
the original purchaser and will be voided if the product is resold
and/or past on to another user/owner.
6, Budget Camera Gear Ltd reserve the right to cancel any product Warranty on any purchase at anytime without explanation.
7, We recommend that any product purchased from us is not used for any form of hiring. The customer should not take any risk whereby the product is more likely to become damaged or faulty through hiring. We reserve the right to void any warranty in whole or in part at our discretion if we believe that the products have been hired/rented out to third parties.
Liability
1, Lenses and/or user equipment is used on our
products at your own risk and we will not accept any liability for
damage or faults to lenses and/or user equipment from using our
products. It is highly recommended you regularly inspect your lenses,
mounts and equipment for any signs of faults or potential issues and if
necessary report them to us immediately.
Under No Circumstances Will Budget Camera Gear Ltd
Accept Liability for Damage or Faults to Lenses or User Equipment from
Using Our Products.
General
1, You must provide proof of purchase for any
refund, repair or cancellation request such as email or received
invoice identifying the transaction with Budget Camera Gear Ltd.
2, Any refunds will be returned using the same method of payment as
your purchase. If the purchase was made using a Credit or Debit Card,
the same card must be used for the refund.
3, We will only deal with the purchaser who made payment for the
products and will not accept any information for anyone else unless the
purchaser has authorised us to do so by providing their own secure
information upon request.
4, We may ask for identification when dealing with any matter to help combat fraud.
5, We reserve the right to refuse any return or refund with or without proof of purchase.
6, We recommend that any product purchased from us
is not used for any form of hiring. The
customer should not take any risk whereby the product is more likely to
become damaged or faulty through hiring. We reserve the right to void any warranty in whole or in part at our discretion if we believe that the products have been hired/rented out to third parties.
7, We forbid the purchase
of our products with the intention to resell or redistribute unless you have been approved by us as a registered reseller/distributor of the Budget Camera Gear Ltd product range.
Reselling
or redistributing our products without our approval will result in the void of your product
Return, Repair, Refund, Warranty and the removal of support for your
purchase.
.8,
We may use customer footage shot with our equipment in the Budget
Camera Gear Ltd Showroom if this footage has been posted onto other
websites in the public domain i.e. Budget Camera Gear Forum, Vimeo,
Exposure Room etc. If you do not want you footage posted into the
Budget Camera Gear Ltd Showroom please contact us via email and we will remove it.
9, Our products are designed to
work with each other but might not be compatible with other third party
products. Under no circumstance will we accept responsibility if a
third party product does not work with our products.
10,
Budget Camera Gear Ltd reserve the right to remove customer support for any product on any purchase at anytime without explanation.
Copyright & Patent
1, The SGblade 35mm Image Converter
is licensed and protected under the patent of P+S Technik GmbH - makers
of Professional Cine Equipment. The licence and protection covers the
capturing device and optical flipping system of the SGblade 35mm Image
Converter.
2, All product designs and website are copyright to Budget Camera Gear Ltd.
Rights to Withdraw
1, We reserve the right to withdraw any goods from the Shoot35 Website at any time.
Trading Name
1, Shoot35 trades under the registered company name of Budget Camera Gear Ltd (UK Limted Company Number: 08306771).
2, If you have items in your order which still bear
the Shoot35 Ltd name this does not affect your purchase in anyway. Our
Terms and Conditions apply to all Budget Camera Gear Ltd and Shoot35 Ltd
products.
THIS POLICY DOES NOT AFFECT YOUR STATUTORY RIGHTS